Skip to content

Terms and Conditions for Sale on ZigStar

Last updated: [04-09-2023]

1. Acceptance of Terms

By accessing or using ZigStar (hereinafter referred to as "the Website"), you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use the Website.

2. Products and Services

2.1. Product Listings

ZigStar lists various products for sale on the Website, along with detailed descriptions, prices, and availability information.

2.2. Product Information

While we make every effort to provide accurate product descriptions and images, we do not guarantee the accuracy, completeness, or reliability of any product information on the Website. Product colors and sizes may vary slightly from what is displayed on your screen.

3. Pricing and Payment

3.1. Pricing

Prices for products on the Website are listed in EUR. We reserve the right to change product prices at any time without prior notice.

3.2. Payment

Payment for products can be made through the following methods:

  • Credit Card: You can make payments using major credit cards, including Visa, MasterCard, American Express, and Discover.

  • PayPal: We also offer PayPal as a payment option for your convenience. Please note that additional PayPal terms and conditions may apply.

By making a purchase, you agree to pay the specified amount for the product(s) and any applicable taxes or shipping fees.

4. Orders and Shipping

4.1. Order Acceptance

Your order is an offer to purchase a product, which we may accept or reject at our discretion. Once we receive your order, we will send you an order confirmation email.

4.2. Shipping Options

We offer multiple shipping options for your convenience:

  • Standard Shipping (Europe): Our standard shipping method for European destinations typically delivers within 6 to 14 days from the order date.

  • Standard Shipping (Rest of the World): For international destinations outside of Europe, our standard shipping method typically delivers in 15 days or more from the order date.

Please note that these delivery estimates are approximate and may vary depending on factors such as customs processing, local holidays, and other unforeseen circumstances.

4.3. Shipping Costs

Shipping costs for each shipping option are provided during the checkout process. Please review the shipping costs and estimated delivery times before completing your purchase.

4.4. Tracking

For orders shipped with DHL Germany and other selected carriers, we provide order tracking information. You can track the status of your order using the provided tracking number.

4.5. International Shipping

We offer international shipping to select countries. Please be aware that international shipping may have longer delivery times due to customs and import regulations.

4.6. Delivery Delays

While we make every effort to ensure timely delivery, unforeseen circumstances such as weather events, customs delays, or other issues may cause delivery delays. ZigStar shall not be held responsible for such delays.

5. Returns,Refunds and Disputes

Please refer to our Return Policy, which outlines our procedures and conditions for returning products and requesting refunds.

6. Cancellation policy

Please refer to our Cancellation Policy, which outlines our procedures and conditions for returning products and requesting refunds.

6. Privacy and Data Security

6.1. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

7. Intellectual Property

All content and materials on the Website, including text, images, logos, and trademarks, are protected by intellectual property laws and are the property of ZigStar or its licensors.

8. Limitation of Liability

ZigStar shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or the purchase of products through the Website.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Romania. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Romania.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].